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FAQ


Q- How much is shipping? 
A-
We offer FREE SHIPPING WORLDWIDE! 


Q- Where is my order
?
A- You can track your order using the tracking number sent to you via email.
Most orders worldwide will be received within 1-3 weeks of placing your order, depending on the product ordered. However, it is possible your order may take 6-8 weeks to be delivered due to situations out of our control such as inclement weather, and postal delays.

Q- What is my tracking number?
A: This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 3-5 days after your order is placed. Please reach out if you haven’t received your tracking number 7 days after placing your order by contacting support.

 

Q - I've lost my tracking number. What can I do?
A: Simply contact us at support@york46.com with your full name and mailing address, and we will resend your confirmation number.

 

Q- How can I make changes to my order?
A- If you need to make changes to your order you will need to contact us within 12 hours of placing the order.

            We Can Change:

                 - Your delivery details
                 - Your name
                 - Your email
                 - Your phone number

Q- How can I cancel my order? 
A- You must contact us within 12 hours of placing your order.
    -We cannot cancel your order once 12 hours have passed since placing your order.
    - We cannot cancel your order once it has been fulfilled/shipped.  

Q - What is your return policy?
A: Please view our return policy by clicking here. 

 

Q - Who do I contact if there's something wrong with my order?
A: If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to support@york46.com

 

Contact us
If we still haven't managed to answer your question please feel free to contact us and we'll get back to you within 24hrs or the next business day

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